Great services for great people
Small and medium businesses rely on technology. It can either be a powerful tool for communication, productivity and profitability or it can be a debilitating source of problems and a drain on resources. Keeping every aspect of an information infrastructure working, updated and secure can be daunting. Time is valuable, and it should be spent running the business, not troubleshooting the network.
Not every small and medium business needs a full time IT staff, but every business needs to make sure their computer network is secure and trouble-free.
This is where Techglia, Inc. can help.
We offer the same level of support you would enjoy with a full time IT staff without the cost or overhead of hiring specialized employees. We provide a proactive approach to IT Service. Rather than a break-fix model, our customized on-site and remote scheduled maintenance allow us to find problems before they impact your network. Checklists and custom documentation allow us to ensure consistent service. Even better, our structure is designed so that you will work with a small dedicated group of technicians who know your network, your company and your needs intimately.
We are in a very technical business. We work with networks, computers and software which are inherantly complicated and inhuman. However, no matter how much your business relies upon its technology ultimately every business is about people.
Without people, your computers are just boxes of metal and silicon. Here at Techglia, Inc. we understand that in order to completely understand a client's technology, we also have to understand and work with the people who use it, we have to know the story.
It doesn't matter if a system is working perfectly if it isn't doing what you need it to do. It doesn't matter if you have the latest and greatest tool if no one knows how to use it. That's why we look at a larger picture.
We believe that we have two jobs. The first is to maintain, monitor and support your network, hardware and software. The second, and more important job, is to make sure that your people can accomplish their tasks and reach their goals using that technology.
We aren't here to fix your computer although sometimes that is what we do. We are here to make sure we never need to fix your computer. Sometimes we joke that if we do our job right we'll put ourselves out of business.
We are here to make sure that whatever business you are in, the tools you rely on to do that business are ready and eager when you need them. We are a partner with your business and your success is our ultimate goal. Our hope is that we can help you sleep a little better at night knowing that there is one less thing for you to worry about.